1. Information We Collect

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A. Personal Information You Provide

We may collect the following personal information when you interact with the Services:

• Account registration data (name, email, password)

• Contact information (email, phone number, postal address)

• Payment and billing information (credit/debit card, purchase history)

• Class attendance, scheduling preferences, and purchases of classes, events, apparel, patterns, and supplies

• Communications you send to us (support messages, feedback forms)

• Marketing preferences (consent to newsletters/notifications)

 

B. Automatically Collected Data

When you visit the Website or use the App, we automatically collect:

• Device identifiers and type (mobile/desktop, OS version)

• IP address and locale settings

• Pages visited, time spent, actions taken

• Analytics and performance data via cookies and tracking technologies

• Advertising identifiers (e.g., for personalized ads)

We and third-party analytics providers (e.g., Google Analytics, Facebook Pixel, and others) may use cookies and similar technologies to analyze trends and serve tailored ads. You can manage cookie preferences through your browser or device settings.

 

2. How We Use Your Information

We use personal information to:

• Create and manage user accounts

• Process purchases (classes, products, events)

• Provide, personalize, and improve the Services

• Communicate with you about your account, purchases, and updates

• Send promotional materials (only with consent; you may opt out)

• Detect, prevent, and respond to fraud or security issues

• Comply with legal obligations (e.g., tax reporting)

We may combine data collected from multiple sources to better tailor the user experience.

 

3. Legal Bases for Processing (GDPR)

If you are located in the European Union, we process your personal data under one or more of the following lawful bases:

• Consent you provide (e.g., marketing communications)

• Performance of a contract (e.g., purchases, class scheduling)

• Compliance with legal obligations

• Legitimate interests (e.g., service improvement and analytics)

 

4. Sharing Your Information

We may share your information with:

Service providers — payment processors, hosting providers, analytics and advertising partners.

Business partners — event hosts, class providers or affiliates, as necessary to fulfill services you request.

Legal authorities — when required by law or to protect our rights, safety, or property.

We do not sell your personal information. Under CCPA, “sell” is interpreted broadly; Sew Bestie does not engage in the sale of personal data for monetary exchange.

 

5. Third-Party Analytics and Advertising

We may use third-party analytics (like Google Analytics) and advertising tools (like Facebook Pixel) to measure engagement and provide interest-based advertising. These services may collect information automatically and use cookies or similar technologies.

You may opt out of personalized ads through device settings or ad network opt-out tools.

 

6. Data Retention and Security

We retain information only as long as necessary to provide Services, comply with legal requirements, and enforce agreements.

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no system can guarantee absolute security.

 

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

 

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

• Access to the personal information we hold about you

• Correction of inaccurate data

• Deletion of your data

• Restricting or objecting to processing

• Data portability requests

• Withdrawing consent (e.g., marketing preferences)

To exercise your rights, contact us using the details below.

 

9. International Transfers

Your data may be transferred to and processed in the United States and other countries where Sew Bestie or its service providers operate. Those countries may have different data protection laws.

 

10. Changes to This Policy

We may update this Privacy Policy at any time. We will post the updated version on the Website and App, with the “Last Updated” date revised accordingly.

 

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:

Sew Bestie, LLC
3355 Mission Ave #232
Oceanside, CA 92058
Email: team@sewbestie.com
Phone: (478) BUTTONS / (478) 288-8667